If you’re a landlord looking to hand over the day-to-day running of your property in Medway—whether it’s a student house, professional HMO, or family let—you’re in the right place.
At HAUSI, our experienced team handles everything on your behalf: from marketing and tenant onboarding to rent collection, compliance, and ongoing maintenance. We take the stress out of property management so you can enjoy consistent income and complete peace of mind.
Whether you're letting your first property or managing a growing portfolio, HAUSI offers a level of expertise and care that sets us apart. We combine deep local knowledge with a proactive, hands-on approach to maximise your rental returns—while delivering a service that’s transparent, responsive, and built around you.
With HAUSI, you're not just getting a letting agent—you’re gaining a dedicated partner committed to protecting your asset, reducing voids, and enhancing long-term value.
At HAUSI, we deliver a complete, end-to-end lettings service designed to give landlords confidence and clarity at every step. Here’s what you can expect from working with us:
✅ A friendly, professional, and approachable team
📞 Clear, consistent communication with landlords and tenants alike
🛠️ Flexible service options – choose from Fully Managed or Let-Only packages
💷 Prompt and reliable rent collection, with secure transfers and detailed statements
📣 Extensive marketing across leading platforms to attract quality tenants fast
🏡 Specialist expertise in HMO management, compliance, and licensing
Whether you're letting a single property or managing a portfolio, we provide the structure, support, and service to make it effortless.
At HAUSI, we offer a comprehensive property management service designed to provide landlords with complete peace of mind. Whether you’re a hands-off investor or a busy professional landlord, we take care of the day-to-day operations, compliance, and tenant relationships—so you don’t have to.
We manage one of the largest rental portfolios in Medway, with a growing focus on professional HMOs, buy-to-let properties, and family homes. Our experienced team ensures your property is well-maintained, fully compliant, and delivering consistent rental income.
Professional rental valuation of your property
Strategic local and national marketing (including ‘To Let’ boards if appropriate)
Accompanied viewings with vetted prospective tenants
Advice on presentation and preparing your property for market
Full tenant and guarantor referencing and suitability checks
Creation and signing of tenancy agreements on your behalf, in line with current legislation
Utility provider handover information supplied to tenants
Full photographic inventory and condition reports (used at check-in and check-out)
Collection of rent and deposit, with monthly statements and bank transfer to your account
Mid-term property inspections and compliance reporting
Management of rental arrears and breaches, including legal escalation if required
Arranging and supervising repairs with trusted contractors (emergency protocols included)
Full end-of-tenancy check-out inspections, managing deductions for damage or non-compliance
Proactive re-letting to reduce void periods (unless instructed otherwise)
We’ll meet you at your property to assess its rental value and provide tailored advice. We also offer recommendations to boost market appeal and ensure the property meets all legal and safety requirements before going live.
Once instructed, our team will photograph your property and create compelling marketing across our website, social media, and all major property portals. We ensure your listing gets maximum exposure to attract quality tenants.
Today’s tenants expect modern, well-maintained homes. To achieve the best rent and attract long-term tenants, we recommend:
Neutral, clean décor
Contemporary furnishings (if let furnished)
Up-to-date kitchens and bathrooms
Regular garden maintenance (or a clause to ensure tenants maintain it)
Working, efficient heating systems and double glazing
Clean communal areas in flats or HMOs
Attention to detail—grouting, lighting, flooring, and fixtures all influence decisions
You must provide a valid Gas Safety Certificate, renewed annually, issued by a Gas Safe registered engineer. This is a legal requirement.
All landlords must now provide an Electrical Installation Condition Report (EICR) every five years. We also recommend PAT testing for any portable appliances supplied. These must be completed by NICEIC-approved contractors.
All furnishings provided must meet fire resistance standards under the Furniture and Furnishings (Fire) (Safety) Regulations. Smoke alarms are required on each floor, and carbon monoxide alarms must be installed in any room with a solid fuel-burning appliance.
An EPC is legally required before letting and must be rated E or above (subject to changes in future legislation). It gives tenants clear insight into energy efficiency and operating costs.
For landlords letting to multiple unrelated tenants, HMO licensing may be required. HAUSI specialises in HMO compliance and licensing, from 3-bed sharers to large 7-bed professional properties. We handle:
Licensing applications
Fire risk assessments and layout planning
Floorplan compliance and room sizing
Ongoing inspections and safety obligations
If you're based overseas, we ensure compliance with the Non-Resident Landlord (NRL) Scheme, including:
Deducting basic rate tax where required
Assisting with NRL approval to receive rent gross
Coordinating with accountants to file tax returns
Advising on reinvestment opportunities and financial efficiency (via our trusted advisors)
All deposits taken under an Assured Shorthold Tenancy (AST) are protected in a government-approved scheme. We use the DPS custodial scheme and handle:
Deposit registration
Issuing prescribed information
End-of-tenancy deductions (with clear evidence)
Dispute resolution, if required
Let me know if you'd like this content formatted for a downloadable landlord pack, turned into brochure-style copy, or broken into FAQs for your website. I can also include a page specifically for new professional landlords transitioning from self-management.
